Refund Policy

Last updated: May 26, 2026

Digital Credits and Readings

K-decode sells digital coins that can be used to unlock premium readings. Because readings are generated and delivered digitally, completed and delivered readings are generally not refundable.

When We Review Refunds

We will review refund or credit requests when a payment was charged but coins were not added, a technical issue prevented delivery of a paid reading, a duplicate payment occurred, or unauthorized payment activity is reported.

How to Request Support

Contact contact@sajublueprint.com with the email used for login, the approximate payment time, the product purchased, and a short description of the issue. We may ask for additional information to locate the payment.

Duplicate Credits

We use Stripe checkout session IDs to help prevent duplicate coin credits. If you believe a duplicate charge or missing credit occurred, contact support for review.